Hi, I wanted to send a thank you. I have ordered from your company twice. This last time was nothing huge, just a vent cover, but we are slowly putting in bamboo throughout ou...

View Testimonials


  • Bamboo Panel/Veneer packaging, handling, storage and acclimation info

    The following information pertains only to Higuera Hardwoods LLC bamboo panels/countertops in strand woven and solid, as well as bamboo veneers.

    The following information is to help educate our customers what to expect with bamboo panel/countertops and veneer products are packaged, should be handled, stored, acclimated.


    Our architectural grade bamboo panels and countertops are individually packaged to protect each panel during shipment and during handling/storage for you. The packaging is a foil-based material with a foam lining on the inside to prevent weather or handling damage during shipping and storage as much as possible. This packing material is sealed and will help ensure the product is able to maintain its manufacturing moisture content of 5% to 8% for transporting and storage if needed.

    Veneer sheets are sent either rolled up in cardboard box for smaller orders or sent flat on a pallet for larger orders.


    When you receive your shipment, please remove the pallet banding, and shrink wrap right away to allow the material to breathe and/or acclimate. If banding material is left in place, it can possibly force a distortion in the shape of the material from the pressure the banding puts on it.

    Do not store panels on their side vertically or end vertically; material must be stored horizontally/ flat to avoid potential distortion issues.

    Lightweight Strand woven panels must be handled with care, transport them in a vertical fashion when moving. Do not bend excessively or move around on one side as this type of handling can crack or chip the material


    The bamboo industry in recent years is always trying to communicating the message that bamboo is a dynamic material that may be subject to changes in dimension as a result of too much or too little humidity in the surrounding environment or sudden temperature changes which can be harmful.

    All woods and bamboo react to moisture by expanding when moisture is introduced to it or by shrinking/ contracting when moisture is removed. The primary reason for acclimating bamboo before installing or cutting is to allow the moisture content of the wood material to adjust to "your normal living conditions" on the site where it is to be utilized. 

    If you are installing material in air conditioned building please note it is very important to place the material in the final environment for 72 hours prior to cutting or fitting material. If the material stored in hot or cold location and then transferred into building, it may incur cupping or warping as it acclimates to the new environment after installation.

    Please allow bamboo panels and veneer material to acclimate for minimum 72 hours after arrival.

    For bamboo countertop material, which is thicker material at 1.5”, acclimation periods may need to be extended to 5 days, material can change due to its extremely thick construction. Extended acclimation periods for countertop material may cause cracking on the countertop material if it is not treated. In dry climates, we also advise to apply a sealer to countertop material when packaging material to avoid rapid excessive moisture loss to control the loss of natural moisture in the bamboo products. It also important to note that both sides of the material must be coated to ensure an even acclimation period or distortation/cracking on the surface could occur.

    It is NOT advisable--in fact, it is likely harmful--to allow bamboo panel material to dry out or to be exposed to excessive levels of moisture.

    Different cuts or patterns of bamboo will also play a part in the amount of reaction to moisture/humidity and temperature changes, normally horizontal grain reacts about twice as much as the vertical grain. Butcher-block patterns are prone to cracking if they are dried out due to the nature of all the small pieces involved in manufacturing the pattern

    The width of a board also can also affect stability of the material. With the long heating season in some areas of the country, acclimating the bamboo before installation and the use of a humidifier incorporated into your heating system will keep the home climate more consistent year around and thus help eliminate any seasonal reaction of the bamboo.


    Panels/Countertops and Veneers should always be stored on a flat/horizontal surface such as on a large pallet; all surface area of the products should be supported with no area of the products to be allowed to overhang the supporting surface under it. Do not store material on concrete floors, material can and will absorb moisture from concrete.

    Always ensure materials are stored at minimum of 3 inches off any concrete floors. It is also is not advisable to store material in the open elements (outside), near doors, windows which are opened and closed. It is also advisable to store the material on a MDF board for the bottom section.

    Due not store material outside or in damp/wet environments. Humidity levels for storage areas we would recommend be maintained at 45% to 65%, we do not recommend storing or using material in dry or wet humidity areas.

    Do not store material in areas of humidity variations or in direct contact with moisture sources.

    Ideal storage conditions should imitate the predicted installation environment of the final product.

     Always avoid storing material in inconsistent temperature environments, optimal temperatures for storage can range from 60 degrees to 75 degrees Fahrenheit.

    If you will be storing material for extended periods of time, we do recommended to roll over other sheet every 30 days to ensure complete panel acclimation and to avoid distortion.

    Do not freeze material or allow to store in direct sunlight. Bamboo is a natural product like other woods, sunlight can affect the coloring overtime.

    Bamboo products are not much different from many traditional hardwoods in how it reacts to sunlight exposure. Carbonized or caramelized bamboo will lighten with exposure to direct sunlight UV rays and heat and natural bamboo will react differently by having the tone change to slight darker material. For both pattern versions there is dynamic of consistently changing coloring depending on the environment and final use it is utilized.

    Info for the Sole Use of Higuera Hardwoods Products Only

    Publish date 7/23/10